If you placed an order and did not receive your movie codes please click on the following link below to retrieve your codes immediately https://digitalworld.fetchapp.com/orders
We're happy to answer questions or assist you with your concerns. Please fill out the form below if you need assistance. Make sure to include the following information on your form.
1. Your order #.
2. If your encountering a problem with your code purchase provide screen image of the exact error message as well as image of your most recent downloads at your library.
We kindly ask that you do not send back to back emails in regards to the same issue as it will delay our response time to up to 48 hours. Our support team usually responds to inquiries within 8 hours, but some responses could take up to 24 hours.
Thank you in advance.
Support Team
Digital World HD
